Maradiva Villas Resort & Spa (maradiva.com) has been voted Mauritius’ leading resort at the World Travel Awards 2009 Indian Ocean during a glittering, red carpet ceremony at Grosvenor House in London on 7th November 2009. Heralded by The Wall Street Journal as the ‘travel industry's equivalent to the Oscars’, The World Travel Awards aim to encourage excellence in every sector of global travel and tourism. The poll this year was the highest in World Travel Awards' 16-year history, with over 170,000 industry professionals casting their votes for what they consider to be the very best travel, tourism and hospitality products and services internationally. Sanjiv Ramdanee, Executive Director of Maradiva Villas Resort & Spa, personally received the award last night.

“This award recognises the efforts of my team to consistently strive for excellence and customer satisfaction in everything we do. It reflects the team’s passion and commitment to their work as well as the finest level of accommodation and facilities within our resort”. The newly appointed, highly experienced management team at Maradiva Villas Resort & Spa include general manager Francis B Longueve, whose resumé spans management roles at top hotels around the globe.

The luxury resort which overlooks the peaceful, turquoise lagoon of Tamarin Bay, offers private villa settings complete with private plunge pools and open dining terraces, a diversity of cuisines using the freshest produce, excellent children’s facilities and a wide range of luxurious spa treatments and healing therapies.

Some of the key factors considered by the judges of the World Travel Awards in choosing the winners, include consistent overall business performance and success, an understanding of visitor needs and expectations for a supreme customer experience, high levels of customer satisfaction, valuing personnel, fostering of innovation, creativity and team work that helps a company to deliver longer-term corporate vision. Manon Han, Executive Vice President, World Travel Awards commented: “Voted for by tens of thousands of travel professionals worldwide, this is a true testament to the continued efforts of the team at Maradiva over the past 12 months and demonstrates excellence in customer service and guest satisfaction”. Maradiva Villas Resort & Spa is a member of the Leading Small Hotels of the World and the spa is also a Leading Spa.